{"article":{"id":212724983,"url":"https://splashtopbusiness.zendesk.com/api/v2/help_center/en-us/articles/212724983.json","html_url":"https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212724983-How-do-I-subscribe-to-Splashtop-Business","author_id":240715600,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":0,"vote_count":4,"upvote_count":2,"downvote_count":2,"section_id":202471503,"created_at":"2013-05-16T07:03:41Z","updated_at":"2026-05-27T20:24:32Z","name":"How do I subscribe to Splashtop Business?","title":"How do I subscribe to Splashtop Business?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-27T20:24:32Z","user_segment_id":null,"permission_group_id":1569312,"content_tag_ids":[],"label_names":["_55d75cf8_fc_sba_6","_55d75cf8_fc_sba_7","_55d75cf8_fc_sos_3","_55d75cf8_fc_sos_4","_55d75cf8_fc_sos_6","_55d75cf8_fc_srs_10","_55d75cf8_fc_srs_4","_55d75cf8_fc_ste_10","_55d75cf8_fc_uni_15","_55d75cf8_fc_uni_19","_55d75cf8_fc_uni_21","_55d75cf8_fc_uni_22","_55d75cf8_fc_sos_2","_55d75cf8_fc_sos_5","_55d75cf8_fc_sos_4_8","_55d75cf8_fc_sos_14","_55d75cf8_fc_sba_0_1","_55d75cf8_fc_sba_12","_55d75cf8_fc_sos_10","_55d75cf8_fc_srs_2","_55d75cf8_fc_srs_3","_55d75cf8_fc_srs_5","_55d75cf8_fc_srs_8_9","_55d75cf8_fc_ste_24","_55d75cf8_fc_ste_25","_55d75cf8_fc_uni_16","_55d75cf8_fc_uni_17","_55d75cf8_fc_uni_18","_55d75cf8_fc_uni_20","_55d75cf8_fc_uni_23","_55d75cf8_fc_srs_11","_55d75cf8_fc_sos_1","_55d75cf8_fc_sos_13","_55d75cf8_fc_aem_26","_55d75cf8_fc_aem_29","_55d75cf8_fc_aem_28","_55d75cf8_fc_aem_30","_55d75cf8_fc_sos_0__old_free"],"body":"<p>If you have the <strong>Splashtop Personal</strong> application or the <strong>Splashtop Business</strong> application from the Apple App Store, Google Play, or our official website, and want to subscribe to the Splashtop Business feature, please follow the instructions below to purchase it:</p><p><strong> Method 1 - Subscribe from the Account Portal.</strong></p><ol>\n<li data-list-item-id=\"e1501f09e6a6cf9024def811fcafe96af\"> Login to <a href=\"https://my.splashtop.com\" target=\"_blank\" rel=\"noopener noreferrer\">my.splashtop.com</a>.</li>\n<li data-list-item-id=\"e20aabdac7f8f171713ded7b98723e3ac\">From here, you can click on <strong>Buy Now</strong> at the top of the page (if you had a trial or expired subscription)<br>or, click on the <strong>Blue Circle </strong>in the top right -&gt; Then click <strong>Subscriptions</strong>.<br><br><img src=\"https://support-splashtopbusiness.splashtop.com/hc/article_attachments/50941448442907\" width=\"1620\" height=\"769\"><br> </li>\n<li data-list-item-id=\"e4c24a78ae044009706c50af204d2369a\">If you clicked <strong>Buy Now </strong>at the top of the page, you will be brought to our check out page.<br>If you clicked on <strong>Subscriptions</strong>, you will brought to our Subscriptions page. From here, click on <strong>Buy Now</strong> to be brought to our checkout page.<br><br><img src=\"https://support-splashtopbusiness.splashtop.com/hc/article_attachments/48681307802267\" width=\"1150\" height=\"545\"><br> </li>\n<li data-list-item-id=\"e8a83f736d24c9618a5a97a1f6922d660\">You are now on our <strong>Checkout </strong>page. You can now select the amount of licenses/users you need and tier.<br><br><img src=\"https://support-splashtopbusiness.splashtop.com/hc/article_attachments/48681262393371\" width=\"1182\" height=\"956\">\n</li>\n</ol><p><strong>Method 2: Subscribe from our main website.</strong></p><ol>\n<li data-list-item-id=\"e115994fa529229c0d48c68d3bc2deef7\">Go to <a href=\"https://www.splashtop.com/\">https://www.splashtop.com/</a> and click on <strong>Products</strong> at the top -&gt; Then click on the product you want to subscribe to.<br><br><img src=\"https://support-splashtopbusiness.splashtop.com/hc/article_attachments/48681307811867\" width=\"1438\" height=\"785\"><br><br> </li>\n<li data-list-item-id=\"e3d725cc3f0180d8fecb212a87e48bb51\">Click the \"Buy Now\" button, and sign in with your existing Splashtop Account or create a new one.<br><br><img src=\"https://support-splashtopbusiness.splashtop.com/hc/article_attachments/48681307814683\" width=\"809\" height=\"635\"><br><br> </li>\n<li data-list-item-id=\"e4aaf15d6d3e9690ee75d3e34d5fa5d1e\">You will then be brought to our <strong>Checkout</strong> page to select the plan tier and license count.</li>\n</ol><p> </p><p><strong>Note:</strong> </p><p>a. The feature you subscribe to here will be applied to all Splashtop Business apps, including Splashtop Business for iOS, Android, Windows, and Mac OS.</p><p>b. If you originally have Anywhere Access Pack or Productivity Pack subscribed, please remember to cancel them after subscribing Splashtop Business. (They are included in Splashtop Business feature.)</p><p>- Cancel subscription via Google Play: https://support.google.com/googleplay/answer/2476088?hl=en</p><p>- Cancel subscription via iTunes: https://support.apple.com/en-us/HT202039</p><p>- Cancel subscription on our official website: </p><ol>\n<li data-list-item-id=\"e0e9e63d84a47679bb2410c656052a96d\">Please log in using your Splashtop Account on the <a href=\"https://my.splashtop.com/\">My Splashtop</a> web portal.</li>\n<li data-list-item-id=\"ec29a20f07ef4e9999b0829c9a8ef333d\">Select <strong>Account Info</strong> from the pull-down menu accessed near the upper right of the screen.  Then in the <em>Account Information</em> screen, open the <strong>Subscriptions</strong> tab.  </li>\n<li data-list-item-id=\"e208a2ca79d5a83d9bfa47d9387550ef6\">Select the <strong>Turn off auto-renewal</strong> button.</li>\n</ol>","user_segment_ids":[]}}