Business App Installation & Uninstallation

Install the Business App on computers you want to connect from

Windows

1. Navigate to https://www.splashtop.com/downloads

2. Download the Windows installer by selecting Windows 11, 10, 8, 7, Vista*, XP*

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Choose the Download Location

A dialog box will appear after clicking the download link, asking where you would like to save the file. Select the location on your computer where you want the file to be saved. 

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If your download didn't start, please click on the URL in the picture below.

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Launch the installer from the folder it's saved from.

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Once launched you will be prompted with a window to let you know Splashtop Business has been successfully installed.

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Once it finishes you can launch the Business Application and log in with your Splashtop account.

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Uninstalling Splashtop Business Application:

Download our Cleaner for Business Application.

CleanupToolSRC.zip

After you launch the cleaner make sure Splashtop Business is ticked and then click on Clean.

 

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There will not be a confirmation window after it's been uninstalled.

 

 

Mac

1. Navigate to https://www.splashtop.com/downloads

2. Download the MacOS installer by selecting "MacOS 10.10* or newer" from the list.

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Once the file has been downloaded you should see it in your browser's Downloads section. If you are not able to find it in the browser, look for it in the Dock in the Downloads Folder.

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Click on the "Splashtop_Business_Mac_.....dmg" --> Splashtop Business.pkg to start the installer

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Follow the steps in the installer to finish the install

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Once the install has finished, Splashtop Business App should automatically open.

Log in to the app using your Splashtop credentials. Once logged in, you should see the list of computers you have access to. If you see the message to "Add Computer", this means that you either have not set up any computers for Remote access yet or the Team Owner/Admin has not assign you permissions to the computer.

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Uninstalling Splashtop Business App:

  • Find the Splashtop Business App Package on your Mac. If you have deleted it or can not find it, download a fresh copy of it from here: https://www.splashtop.com/app
  • Double-Click on the Downloaded File and click on "Uninstall Splashtop Business"

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You may get a prompt notifying you that the file has been downloaded from the Internet. Please click on "Open" and enter your credentials when prompted

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During the uninstall, you will see this script running in your dock. Please wait until the script disappears. Once it disappears, that means the uninstallation was successful.

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