Install the Business App on computers you want to connect from
1. Navigate to https://www.splashtop.com/downloads
2. Download the MacOS installer by selecting "MacOS 10.10* or newer" from the list.
Once the file has been downloaded you should see it in your browser's Downloads section. If you are not able to find it in the browser, look for it in the Dock in the Downloads Folder.
Click on the "Splashtop_Business_Mac_.....dmg" --> Splashtop Business.pkg to start the installer
Follow the steps in the installer to finish the install
Once the install has finished, Splashtop Business App should automatically open.
Log in to the app using your Splashtop credentials. Once logged in, you should see the list of computers you have access to. If you see the message to "Add Computer", this means that you either have not set up any computers for Remote access yet or the Team Owner/Admin has not assign you permissions to the computer.
Uninstalling Splashtop Business App:
- Find the Splashtop Business App Package on your Mac. If you have deleted it or can not find it, download a fresh copy of it from here: https://www.splashtop.com/app
- Double-Click on the Downloaded File and click on "Uninstall Splashtop Business"
You may get a prompt notifying you that the file has been downloaded from the Internet. Please click on "Open" and enter your credentials when prompted
During the uninstall, you will see this script running in your dock. Please wait until the script disappears. Once it disappears, that means the uninstallation was successful.