The number of computers allowed for this Splashtop Business account has been exceeded.

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Problem

Cannot login to the Splashtop Streamer program to add a computer to your service.

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If you get the message above when trying to install and add a computer with the streamer program, you are at or over the licensed number of computers for your subscription service.

 

Solution

  1. Upgrade your subscription service:
    1. Business Access customers, purchase an additional license to increase by 10 computers per a license.  Upgrade
    2. Remote Support customers, upgrade to a larger package size. Upgrade
  2. Delete some computers from your list
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