Why can't I update the streamer on Windows Server 2003?

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On some Windows Server 2003 machines with a Windows update installed, updating the streamer on the Server might fail to work, you only got the error "Windows cannot open this program because it has been prevented by a software restriction policy".

Please uninstall a Windows update to work the around the issue:

  1. Go to Control Panel / Programs & Features.
  2. Click View installed updates option on the side panel. (please see attachment.)
  3. Search for kb3072630 on installed updates page and uninstall it.
  4. Restart your PC. Then install the Splashtop Business client.
  5. After it is installed, you can re-install the kb3072630 update

Note:

Microsoft also reveals two workarounds regarding the issue, though it didn't work on our Server 2003 in-house. You might like to try:

 

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