General
- Introduction
- How do I do remote support using Splashtop?
- What are the differences between Splashtop Business Access and Splashtop Remote Support?
Splashtop SOS
Deployment
- How do I set up the computers that I want to access remotely?
- How do I create deployment packages?
- How do I customize the default streamer settings for deployment?
- How do I deploy Splashtop Streamer via command line on Windows and Mac?
File Transfer
Remote Print
- How do I print files from remote computers?
- The Splashtop virtual printer doesn't show up on my Windows computer.
Chat
Grouping
- How do I group my users and computers? (Splashtop Remote Support only)
- How do I group my computers? (Splashtop Business Access only)
Connection
Access Permissions
- How do I configure who can access which computers? (Splashtop Business Access only)
- How to set computer access permissions (Remote Support & SOS+ only)?
Management
- How do I prevent users from shutting down the streamer or changing its settings?
- What can I do in the Splashtop web console?
Security
Miscellaneous
- Does Splashtop work in safe mode?
- I have multiple user accounts on my Windows or Mac computer. Can I access my computer regardless of which user account is logged in?
- Why is a computer missing from my computer list?
- What happens when I clone computers and VMs with streamer pre-installed?
- Updating Splashtop streamer