Why does it show a black screen when I establish a remote session to a headless PC?

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Problem

It only shows a black screen when you try to establish a remote session to a headless Windows computer.

This is not a common case and for most of the cases we could connect to a headless Windows computer without issue. However if you see this happens, one customer has helped verify that the workaround below will help resolve.

Workaround

Please first make sure you're running Splashtop Streamer v3.0.8.2 or later.

  • Download and install the mirror driver from below (driver.zip).
  • Unzip driver.zip
  • Open a cmd window with "Run as administrator"
  • Run the install.bat in the appropriate folder (xp/xp64 folder if you have XP or Server 2003; vista/vista64 folder if you have Vista, Windows 7, 8, 10 or Server 2008, 2012)
  • Reboot

 

Note:

There are two limitations when using Mirror driver. Please click into the link for more details.

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