Splashtop streamer is the agent software that is installed on the computers that you remotely access.
As many of you know, updating Splashtop streamer is a manual process today (described at the bottom of this article).
We are working on automatic, silent update, targeting rollout in 2-3 months. We would love some help in beta testing this capability. Please read through below if you're interested to help.
Automatic, silent update coming soon
We have been developing this and expect to start rolling out in 2-3 months.
If you can help us beta test this feature, please write a note to firstname.lastname@example.org. (Thank you!)
Beta testing will entail roughly these steps:
We send you a test build of streamer that will be able to silently check for update and update itself, without any prompts or user intervention.
You install that test build on several computers that you have easy access to (in case anything goes wrong). Ideally, it's installed across a couple different OS versions.
We publish a new streamer to our update server.
If all goes well, all the machines you've installed the test build on will update within a few days.
You would let us know, for those machines, whether the update has completed successfully and the machines are still remotely accessible.
The manual update process today
- Remote into the computer whose streamer you'd like to update.
- On that computer, download the latest Splashtop streamer. The easiest place may be www.splashtop.com. There's a "Download Streamer" button in the top-right corner.
- Run the installer. That's it!
All of your previous settings will be carried over. Your remote session will disconnect after update starts. It may take a minute or two for the update to complete. After update completes, that computer should be online and remotely accessible again.
Test build is available. Initial beta testing results look good. We should be officially releasing to our website by mid-September. Thanks to all of you who helped to test! Your help really made a difference.
If you don't have the test build but would like to get your hands on it (before the official release is available), please write to email@example.com.
For those of you who installed the test build, it will automatically update to any new, future versions we release.
Beta testing is complete. Version 18.104.22.168 of Splashtop streamer has been released to our website for both Windows and Mac. This version will automatically update to any future versions we release to our update server.
Note that old versions (pre-22.214.171.124) still need to be updated manually.
Big thanks goes out to the beta testers for the tremendous effort and the valuable feedback!