CHAT

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Chat is supported with the Windows and Mac versions of the Splashtop Business app (purple icon).

When already in a remote session

In-session chat is available to users of:

  • Splashtop Business Access Pro
  • Splashtop Remote Support (Plus/Premium)
  • Splashtop On-Demand Support

Click in the chat field of the toolbar and start typing.
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User at the remote computer will see the chat window pop up. This is where the user would type. It's also where you see what the user types.

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When you're not in a remote session

(Requires version 3.2.4.0 or newer of both Splashtop streamer and Splashtop Business app)
Off-session chat is available to users of:

  • Splashtop Business Access Pro
  • Splashtop Remote Support (Plus/Premium)
  • SOS+10 & Unlimited

Launch the Splashtop Business app. Click on the chat icon next to the computer you want to start a chat session with.

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Notes

  • Chat only works when the remote computer is logged in. (Chat window is not visible on the Windows login screen.)
  • The name shown in chat is your Display Name or Splashtop ID (if Display Name is not set).
  • Chat is only supported from Windows and Mac versions of the Splashtop Business app. It's not supported in the iOS and Android versions of Splashtop Business app.
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