How can I see and control multiple monitors?

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When you connect to a computer with Splashtop, you will connect and see the main monitor screen.  To change to view/control a different monitor, you click on the downward arrow icon at the top center of the window () to open the menu and click on the Change monitor icon.

Each time you click on the icon, it will rotate to view another monitor in a "round robin" fashion.  Enhancements are in progress to allow you to choose the specific monitor to view.

For dual monitor to dual monitor configurations, development is in progress for the ability to have 2 monitors show on your local 2 monitors at the same time.

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Comments

  • Avatar
    Joel.Carson

    Please support multi-to-multi monitor soon. This is becoming a more and more commonplace setup for business.

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    Support

    @Joel,

    We target end of Q2 to have it available.

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    Jlucero

    We are having trouble with sporadic blank screens on the 2nd and/or 3rd monitor.

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    Support

    @Jlucero,

    Are you saying that when toggling to 2nd or 3rd monitor, you will get only blank screen? At the time, it is only the remote window is blank, or the computer's monitor actually is blank?

    We don't see similar issue before, so would like to collect more info, so we can try to reproduce it in house.

    Thank you.

    Splashtop
    Vans

  • Avatar
    Greg

    This really needs to be pushed through ASAP and end of Q2 is an eternity with how technology is. It is a feature that your competitors have had for at least two years, if not longer.

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    Thierry

    i agree... i have use 3 monitors to 3 monitors on logmein pro, and i can't believe you have only switching going on with your app. this needs to be added ASAP. I'm sure you're getting a flood of users coming from Logmein since their ridiculous price increase. Please don't make me regret it.

  • Avatar
    Office

    I'm currently using the trial version to evaluate switching. While it's not a deal breaker, it's very important since it's a feature I rely on.

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    Support

    @all,

    Showing multiple monitors at the same time is one of the top priority items to add. We target May end to have it available. Thank you for your consideration.

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    Havinabubble

    +1

    ASAP please! very difficult when end user opens every screen on the SECOND monitor. You spend your remote session constantly flicking from 1 to 2, so you can see whats going on.

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    Jlucero

    I sent an email with images attached. The contents of the email, without the images, is the following:
    When we log in to the remote computer, the main screen is fine with no issues. However, when toggling to the 2nd or 3rd monitor that’s when the screens go completely black. Once I toggle back, the main screen is fine.

    The monitors are not identical and the resolution is not identical. (see images below). This sporadic. The other day, neither of the smaller monitors, 2 & 3 would be black. Today, 1 & 3 are fine but not 2. When I have set monitor 2 as the main display, the display is messed up. ( see attachments). Let me know if you have any more questions.

  • Avatar
    Support

    @Havinabubble, multi to multi monitor is in development.

    @Jlucero, you might be having compatibility issues with the NVidia driver. Please refer to this article on steps to disable it.
    https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212723483

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    Support

    I just moved away from my 250 user LMI account to Splastop. For the most part, I am delighted with Splashtop. I got a call from one of my clients asking about this issue, (dual monitors concurrent viewing) and I started researching it. This request has been out there since at least 2013. I agree with some comments above, that this is not an optional feature that we can wait for. Please elevate, escalate, expedite--what ever you need to do--to get this feature up. Is there a beta we can use in the interrim? How about the ability to run two splashtop sessions concurrently?

  • Avatar
    Support

    @Support,

    Thanks for the feedback. Showing multiple monitors at the same time feature is under development. This is definitely one of the high priority features we are working on. If there is a beta version we could provide, I will let you know.

    You can run two Splashtop sessions from one computer concurrently, but not to one computer. By design, only one remote session can be established to one computer at the same time.

    If you have both Splashtop Business Access/Remote Support and SOS, you can have one Splashtop Business Access/Remote Support (unattended support) and one SOS (attended support) connection to one computer at the same time.

    Hope this helps.

    Thanks,
    Vans

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    Wjacobs

    Any updates on the timeline for implementing display of multiple monitor at once support?? This is a critical feature!!!

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    Support

    @Wjacobs,

    We still target end of Q2 to release the feature.

  • Avatar
    Tearls
    Edited by Tearls
  • Avatar
    Support

    All,

    The initial rollout will be for "multi-to-one." Meaning you'll be able to see the remote side's multiple monitors in *one* window on your local side. That will help with moving items across multiple monitors, seeing where new windows popped up, etc.

    We will then work on the ability to map "multi-to-multi," where you'll truly be able to see remote computer's 2 monitors in 2 separate windows. Then you can put those 2 windows on 2 separate local monitors, for true "multi-to-multi."

    Thanks all for sticking with us during the wait. This is the top item on our roadmap!

    Phil

  • Avatar
    Abraham

    I am interested in this thread.
    I generally use two monitors and have many client computers who are using two monitors as well. This would be a great (and necessary) addition!

    Thanks
    Abraham

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    Jphipps

    Is there an estimated time to have "multi to multi"?

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    Support

    @Jphipps,

    At this time, we still target end of June to release it.

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    Info

    hi, any update?

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    Support

    For "multi-to-one," we're testing the function in-house now. We expect to release it around mid July. Please write to phil@splashtop.com if you'd like to beta test and haven't written me yet.

    For "multi-to-multi," there's no ETA at the moment, but it will be one of our top things once we release multi-to-one.

    Thanks,
    Phil