Help Me Set Up


Welcome to Splashtop Remote Support

Let's get you set up.

Video tutorial

  1. On the computers/devices you want to remote from:

    • Install Splashtop Business app Stb_icon. The app is auto-downloading right now - if you don't see it, click here to try again.

  2. Prepare the computers you want to remote to:

    •  Select Add Computer to install Splashtop Streamer Streamer_icon on the computers you want to remote to.

  3. Connect using Splashtop Business app

    • Double-click on the computer to connect.

    • Refresh the computer list if you don't see your computer.


Have more questions? Submit a request


  • Avatar
    Jerrod Hoaas

    So what do i have to install if i want to be able to remote to AND from a specific computer? do i have to run both packages?

  • Avatar


    You can just install both Splashtop Business app and Splashtop streamer on the same computer.