To perform on-demand support:
- Download the Splashtop Business app and install it (or download and run the portable Windows version from www.splashtop.com/go for one-time use)
- Send your remote user to sos.splashtop.com / sos.splashtop.eu to run the file and give you the 9-digit session code.
- Enter the session code on your Splashtop Business App to connect your user’s computer.