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To perform on-demand support:

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  1. Download the Splashtop Business app and install it (or download and run the portable Windows version for one-time use)
  2. Send your remote user to sos.splashtop.com to run the file and give you the 9-digit session code.
  3. Enter the session code on your Splashtop Business App to connect your user’s computer.
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