Help Me Set Up

Follow

To connect to a Clients Device:

sos-undemand.png

  1. Download the Splashtop Business app and install it (or download and run the portable Windows version from www.splashtop.com/go for one-time use)
  2. Send your remote user to sos.splashtop.com / sos.splashtop.eu  to run the file and give you the 9-digit session code. 
    sosagent_en-us.png 
    1. In the business app, you can also click “SOS” in the menu bar and click “Invite user” to generate a message you can either send by email or copy to clipboard with instructions on how to download the SOS App.
      sosinvite_en-us.png
      sosinvite2_en-us.png
  3. Open the Splashtop Business app, and either click the blue “SOS” icon or click “SOS” in the menu bar and click “connect to users device”.
    sosconnect_en-us.png
  4. Enter the 9 digit code and you can select if you also want to connect as an admin
    sosdigit_en-us.png
1 out of 7 found this helpful