Remote Support Installation Tutorial


Get Splashtop Remote Support set up in 3 easy steps:

Part I: Install Splashtop Streamer. (Computer you're connecting into)

Part II: Install Splashtop Business. (Device you're connecting from)

Part III: Connect.


Part I: Install Deploy Splashtop Streamer

1. Log in to > Management > Deployment.



2. Select Create Deployment Package.



3. Create your Deployment Package.



4. Select , then choose your desired install method.



5. Install the streamer on the endpoints that you'd like to connect to. Enter the deployment code found on the instructions page.



Part II: Install Business App

1. Navigate to

2. Run the installer file and follow the steps to install the Splashtop Business application.


3. Log in using your Splashtop email and password.


Part III: Connect

1. Log in with your email and password. You should now be able to connect to any computer on your list.



Note: If installer does not run, please right-click on it and choose Properties and click on Unblock if displayed.  Windows sometimes blocks EXE files downloaded.



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  • Avatar
    George Wells

    I cannot find the Deploy button shown in step 4.

  • Avatar


    I think you spoke with my support colleague Meagan.

    I see you've successfully created 2 deployment packages.

    When you go to, you'll see those 2 deployment packages. There will be a "Deploy" button next to each deployment package.

    Feel free to call our support if it's not working right.