Besides Windows and Mac, remote access of Android devices is also possible (with certain Splashtop plans). You can remote access the Android devices to help Android users with configuration, training, or troubleshooting.
Which Splashtop products can access Android devices
Splashtop On-Demand Support
Splashtop On-Demand Support (SOS) is an attended remote support tool for help desks and support technicians. Technicians can access end users' devices via a simple 9-digit session code.
End users' devices can be Windows and Mac, as well as mobile devices based on iOS and Android. Visit the product page to learn more.
Certain SOS plans (e.g. SOS Enterprise) also enable remote access of unattended Windows, Mac, and Android devices.
Splashtop Remote Support Premium
Splashtop Remote Support enables unattended remote access of Windows and Mac computers.
The Premium plan of Splashtop Remote Support also enables remote access of unattended Android devices.
Visit the product page to learn more.
With either Splashtop On-Demand Support or Splashtop Remote Support, you can:
- Remotely view the Android device's screen
- Remotely control most modern Android devices and Android devices from particular vendors (refer to this page for more details)
- Remotely upload and download files from the Android devices