How to collect Chrome App/Browser Logs

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Step 1: Launch the Chrome Business App from your extensions

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Step 2: A screen like below will show up and you can click “Go”

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Step 3: Once you click “Go”, the list of computers will show up on the web portal. Find the computer you want to get logs from and click “connect”

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Step 4: The login screen should show up for the remote computer. Press control+shift+d and checkmark “debug”.

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Step 5: The logs that show up right below once your click debug. Please copy them onto any text editor and send them back to us.

 

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