How to fix I-beam cursor disappeared in the remote session?

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We have gathered some " I-beam cursor disappeared" reports from users, if any of these situations pertain to you, please try the related suggestions to solve them.

1. I-beam cursor is not visible when running in dark mode/theme.
2. If I change the cursor size in the remote session, I-beam cursor will disappear when I move the cursor to the notepad.

Workaround:

Please first make sure you're running Splashtop Streamer v3.4.8.0 or later. If it still does not work.

1. Open regedit on the remote PC you connect TO. Press Win+R and type regedit
regedit_en-us.png

2. Navigate to the following path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Remote Server
 
3. Right-click on an empty field and click New > DWORD-Value (32-bit)
Dword_en-us.png
 
4. Name it CursorConvertMode
 
5. Double-click on it and enter 1 into the Value field:
value_en-us.png
6. Now press OK and restart the remote session.
 

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