Remote Computer "offline" but is on
I have 3 computers that I remote in and they currently say "offline". I called my client and asked him to restart all computers AND we checked to make sure that ST is up to date on all computers (including mine). But I STILL cannot access the computers. When I click on the settings, the only option I am given is to "wake this computer up". I have tried this too and it isn't working.
His computers and mine are all windows computers.