Win7 x64 machine offline to splashtop, streamer is running

streamer v3 running.

client firewall exception for splashtop streamer activated.

Splashtop for remote support.. Win version and web portal both report client machine is offline. Client is very much on and connected to the internet.

Connection attempts fail.



1 comment
  • @Dsboggs,

    Were you using this Splashtop account (the email address you used to post this article) to establish remote sessions? It seems the free trial has been expired in this account which should be the reason.

    Please you could log in the Splashtop account at to subscribe the feature then it will work.

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