The remote does not accept the 12 digit code

I installed the Streamer on the remote computer and the bus. app on the computer I work from. When i connect I do access the remote computer, I enter my user name(email address) and the 12 digit code from when I registered the remote computer. How can I verify that I have written the code down correct and also entered it in the remote computer?

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  • @Poulsena,

    We replied to your ticket.

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