Invoice / Receipt for Purchase

Is there any way to obtain a receipt for the annual subscription fee (besides calling support and waiting)? It seems that anyone paying with a company credit card would need one. I can't find anywhere on the website to print the receipt.

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Comments

5 comments
  • I agree. All I received is a laconic message described as  a receipt. But no header with the name and address, no invoice n°,... That's a bit short and doesn't meet a lot of tax rules in Europe for example.

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  • I agree...

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  • I need an email address to send a vendor packet to Splashtop so I can sign off a purchase. 

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  • Hi All,

    Thanks for your feedback!  Our development team is working on adding automatic invoices through my.splashtop.com website.  In meantime, if you need an invoice, please send an email to: support-stb@splashtop.com or open a support ticket.

     

    @Rpender, you can send the email to support-stb@splashtop.com

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  • Update: self-service invoice is available through my.splashtop.com.  Please see this article for the steps:

    https://support-splashtopbusiness.splashtop.com/entries/55859474-How-do-I-get-an-invoice-receipt-

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