Users require to allow access after updates?
As far as i can tell our users need to open Splashtop preferences from the menu bar and click an 'Allow Access' button after the program is updated, or perhaps after an OS update. I cant be sure what causes this behavior.
This is very troublesome as it happens frequently and it can be very difficult to get some of our users to navagate to the correct window to remedy this problem. Yes it seems simple but some users are very much not tech savvy and or are elderly.
Is there any way to make this behavior not happen in the future?