George, are you guys ever planning on ever adding this feature? It is extremely useful if you and a team member are working on an issue together and you would like to show them something. Is this a feature that you guys are planning on introducing. You have an amazing product but this is probably the only thing I can see missing from your software.
This is not planned but there is a workaround that might help.
We have SOS (Splashtop On-Demand Support) product that is used for attended support, you don't have to install the SOS agent at the customer side, just run the agent at remote side then you could connect to the computer.
SOS could work with Splashtop Business to connect to the same computer at the same time (from different devices).
I also think it is weird that say two logins cant be had at once, there are many scenarios where this could happen. You are not likely to want a cast of thousands logging into the same device, but quite often i log in and also my programmer might want to log in concurrently
Comments
You can open up splash top again even you're connected to someone already
Please answer the question. Can 2 computers connect to a remote computer at the same time?
@George,
No it can't. There could be only one remote connection to one computer at the same time.
George, are you guys ever planning on ever adding this feature? It is extremely useful if you and a team member are working on an issue together and you would like to show them something. Is this a feature that you guys are planning on introducing. You have an amazing product but this is probably the only thing I can see missing from your software.
@Support,
This is not planned but there is a workaround that might help.
We have SOS (Splashtop On-Demand Support) product that is used for attended support, you don't have to install the SOS agent at the customer side, just run the agent at remote side then you could connect to the computer.
SOS could work with Splashtop Business to connect to the same computer at the same time (from different devices).
SOS is $100 per technician and you could have more details on our website: http://www.splashtop.com/sos.
I would also like this functionality.
I also think it is weird that say two logins cant be had at once, there are many scenarios where this could happen. You are not likely to want a cast of thousands logging into the same device, but quite often i log in and also my programmer might want to log in concurrently
Thanks for all the input.
This capability is on our backlog of items to build; no ETA at the moment though.
Phil
I know this thread is old, but it still relevant. Just wanted to drop in and say this is a feature I'd really like as well
@All, please see this article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360002767111-Can-I-have-more-than-one-connection-to-the-same-computer-
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