Remote control additional options
once credentials are entered either in splashtop business program or on web page to begin remote control...
we already know we have a valid credential or the remote screen would not show.
Give an option (popup within the remote window or from splashtop drop-down-menu at top of screen) to use those credentials to log into that desktop.
You are running support
your remote user has reported probable virus or malware
Best way to remove this is when running computer in Safe Mode [as is possible with logmein]
Provide an option to reboot the computer in Safe Mode with Network Support - and ALSO have splashtop streamer load
perhaps initiate this special reboot with the taskbar icon, or run a preparation executable when notified by the web console