Splashtop Business - Login Failed

This morning none of my Splashtop Business applications, PC and Android, different networks, can connect, I receive the error "Splashtop Login Failed" "Sorry for the inconvenience. Please try again at a later time".

0

Comments

14 comments
  • Official comment

    @all,

    The issue has been fixed and the log-in (at web portal, apps and the streamer) should work now. 

    Really sorry for the inconvenience and once there is any update, I will keep you posted.

    Comment actions Permalink
  • Sorry for the issue. We found the issue and are looking into it, I will keep you updated here.

    -1
    Comment actions Permalink
  • Same - tried Mac & Android - "Splashtop Login Failed".

    (Server status at http://www.splashtop.com/server-status says all OK)

    0
    Comment actions Permalink
  • have the same issu 

    0
    Comment actions Permalink
  • Same on the iOS client and I have a few jobs tonight. What's going on? 

    0
    Comment actions Permalink
  • Same here :(

    0
    Comment actions Permalink
  • Having same issue. After multiple attempts it looked like it finally logged on but none of my computers are showing and when I hit the refresh button it says "Unable to reach splashtop servers" "Sorry for the inconvenience. Please try again at a later time". Really need this fixed

    0
    Comment actions Permalink
  • Same here

    0
    Comment actions Permalink
  • Issue still present, still getting unable to reach splashtop servers when refreshing - clients unable as they cannot contact splashtop servers. 2 hours this has been going on !

    0
    Comment actions Permalink
  • All good now - thanks for fixing

    0
    Comment actions Permalink
  • I keep getting this same error message.. Sorry for the inconvenience, try again later" .

     

    0
    Comment actions Permalink
  • @Shelia,

    Our supporter also replied to your ticket, and we will wait for the logs.

    0
    Comment actions Permalink
  • It 3:06Est and I have the same problem

    0
    Comment actions Permalink
  • Sorry about the issue, all. We had some server performance degradation today between ~11:15AM PDT until ~12:15PM PDT. Updates have been posted to status.splashtop.com.

    Phil

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post