Connecting to Azure device fails

Logging into the device using Azure credentials is fine. Trying to connect with Splashtop using the same credentials fails with "your username or password is incorrect" though they are definitely 100% correct. I notice under system - network the device is in a workgroup and not a domain and there does not appears to be any local users??? I can access the computer if I change security settings to a passcode but I can't deploy using a passcode...

How cna I deploy using a passcode or update the streamer to accept Azure AD credentials? Or am I missing something...

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  • Have you tried to add a local user or use this syntax for username: DEVICENAME\AzureUserName ?

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  • Yes - that is how I worked around the issue.

    MS Autopilot does not create a local user however we used intune to create a local user specifically for Splashtop access. We are then able to connect using .\createdUserName and thne logon as Azure user.

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