Unable to Connect

I am unable to connect to my computer at work using Spashtop from home on my Chromebook.   I have used Splashtop many times, and have certainly not changed my port settings if that's even relevant b/c God knows Chromebook doesn't allow you to do that.     I did disable my firewall on my router, and still doesn't work. 

The administrator at work CAN access my work computer from his laptop.    Says it must be my home computer. 

My home computer is working flawlessly in all other regards.

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