Win 10 will NOT manually update from ver to

Upgraded 10 computers in the organization from version manually by downloading the package to When trying to manually update (using the check for updates feature) to it fails on a all 10 computers with the  error message" "Splashtop Streamer Auto Installer"   "Update Failed".

I see the gets created in C:\Program Files (x86)\Splashtop\Splashtop Remote\AutoUpdate and then the error message occurs as soon as the package is created. What gives? This does not happen on an of our MAC's nor with the Business Access Program. Since the current download in software is version I have no way to download the actual package.


Anyone else have the problem. Never had this issue in 4 years with Splashtop.






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