¿Por qué recibí un error de red al comprobar el tipo de conexión?


If you got "Network error" when testing Connection type in the diagnostic tool, it usually means our service has been blocked.

  • Configure the firewall on the local or remote computer or the router, to allow it to access below Splashtop servers:
    *.api.splashtop.com (* represents wildcard)
    *.relay.splashtop.com (* represents wildcard)
    Both ways. Only port 443 is needed.
  • The root CA might be expired. To update the root CA, import the Go Daddy cert gdroot-g2.crt as a system user:
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