package with integrated password
I need to give to my customers the setup for installing streamer because I not always install their PCs. But my problem is that I need to give to them my login + password, so they also can access to my Account & to other customers PCS.
Is there a way to not give the account informations when installing the streamer ?
Me too. In fact I think it is necessary in order to to use Splashtop Business for remote support.
Here I sit with my Splashtop business account. there my customer sits wanting remote support. I have to hand over my account details in order for them to show in my panel when they are in a different country/state/area? I think not. Alternative I need to visit their site? Well that defeats using Slashtop Business for remote support, doesn't it?
I hope I'm missing something and it is possible after all.
Perhaps the streamer could generate a temporary ID number that I can type into the Spalshtop Business app to identify and connect to the client. Or perhaps I can get a customized streamer that is linked to my account with nologin to allow me to give remote support WITHOUT handing over sensitive account details.
Found an answer "of sorts".
They say, new features by mid March. So any day now with any luck.
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