Log out of Windows User causes Splashtop to close

When I log out of a Windows user account on the remote PC, Splashtop automatically closes.  This is quite frustrating when all I am trying to do is to log in to a different user account.  Once I reconnect, I am at the user login screen where I should be, but having to re-launch the client is counter-productive.

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8 commenti
  • FYI, the same thing happens when I connect to a PC that is at the user login screen.  When I log in to a user, the streamer disconnects.  I have to connect again in order to get to the desktop.

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  • Any fix for this in the roadmap.
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  • Of all the problems that Splashtop this is the most exasperating.  There is no way we can offer tech support with this time consuming issue.  We decide to buy a beanywhere suscription a far better solution.

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  • Yeah, this is quite silly to happen.

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  • @all,

    We are working on running Streamer as a service on target computers. Please you could refer to https://support-splashtopbusiness.splashtop.com/entries/62163074 for more details.

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  • This is VERY good to hear.  I just learned of the beta program from that link you provided.  I sent an email requesting to join if it's not too late.  Thank you for updating us on this issue!

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  • This now works fine on version 3.0.0.4 for us.

     

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  • Hi, I have just started a 7 day trial as a means to buy this for the machines in my store. I have noticed this already when logging out of an admin account. When a staff member logs into their 'standard/ restricted' account it disconnects me. The idea is for me to be able to remotely manage if they have issues on their windows logins, please can you help? I am about to install this on display screens that we have in the window and kiosk devices around the store 'that do not shell launch into windows' but launch a media player after auto login - will this not work then? I am with realvnc / vnc connect at the moment and the only problem with them is the overall cost. Does it need to be running as a service as the article hyperlink above has since been removed. 

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