Log out of Windows User causes Splashtop to close
When I log out of a Windows user account on the remote PC, Splashtop automatically closes. This is quite frustrating when all I am trying to do is to log in to a different user account. Once I reconnect, I am at the user login screen where I should be, but having to re-launch the client is counter-productive.
FYI, the same thing happens when I connect to a PC that is at the user login screen. When I log in to a user, the streamer disconnects. I have to connect again in order to get to the desktop.
Of all the problems that Splashtop this is the most exasperating. There is no way we can offer tech support with this time consuming issue. We decide to buy a beanywhere suscription a far better solution.
Yeah, this is quite silly to happen.
We are working on running Streamer as a service on target computers. Please you could refer to https://support-splashtopbusiness.splashtop.com/entries/62163074 for more details.
This is VERY good to hear. I just learned of the beta program from that link you provided. I sent an email requesting to join if it's not too late. Thank you for updating us on this issue!
This now works fine on version 18.104.22.168 for us.
Hi, I have just started a 7 day trial as a means to buy this for the machines in my store. I have noticed this already when logging out of an admin account. When a staff member logs into their 'standard/ restricted' account it disconnects me. The idea is for me to be able to remotely manage if they have issues on their windows logins, please can you help? I am about to install this on display screens that we have in the window and kiosk devices around the store 'that do not shell launch into windows' but launch a media player after auto login - will this not work then? I am with realvnc / vnc connect at the moment and the only problem with them is the overall cost. Does it need to be running as a service as the article hyperlink above has since been removed.
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