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White-label Branding

I would love to be able to brand the installer and client app with my company name and logo. Many of my clients question "Splashtop Streamer" and uninstall it. I need to be sure to let them know what it is and why it's on their computer. Without branding, at least provide an option to hide the icon in the (Window) tray and (Mac) menu bar.

 

Thanks for an otherwise great product.

 

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57 commenti
  • agreed

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  • Absolutely with centrastage and logmein I can brand the agent. Looks much more professional

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  • I am a CentraStage customer as well.  The branding for the RMM is great, however I have already has instances where my clients have removed the Splashtop streamer, thinking it is adware.  Branding is a must.

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  • I have to agree I currently use Centrastage/Autotask and was looking at potentially moving to Splashtop. But the inability to use my own business brand on the client is a stickler. When I first used Centrastage client it was unbranded and everybody uninstalled it causing me a lot of support issues and wasted time talking customers through re installing the client etc before I could actually look at their issue.

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  • i would love this for all the reasons others have stated.

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  • If cost is an issue even at a $200.00 a year increase it would be well worth it...

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  • I agree, I have previously used TeamViewer and the branded remote support app looked really good and gave a good impression.

     

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  • Why is there no response to these requests? I am too looking to a Remote Management solution with branding. 

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  • @all,

    White-branding is not planned at this time, we are still evaluating it.

    If you are interested in co-branding, please you could contact our sales via sales@splashtop.com.

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  • @all,

    Updated the current status. It is one of the to-do item for upcoming roadmap, we don't have a time table at this time, and we will keep you updated here.

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  • Any update on the white Lable ?

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  • @support is there any update on this? I would LOVE to see branding. While your product is quite nice, I hate tellin my customers to look for the 'nickolodeon looking splash icon' when describing how to open the preference window!
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  • @all,

    Sorry we still don't have a solid time schedule. If there is one, we would say until Q3 this year.

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  • Is there a new update on this feature?

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  • Sorry guys. No concrete plans on customizing the streamer yet.

    We will be adding the ability to customize our app for on-demand support (www.splashtop.com/sos) before end of the year. I expect some of the infrastructure we build for that will be able to help with customizing the streamer.

    Phil

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  • Is there still plans to customize SOS by the end of the year? Really holding out for this...

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  • Yes, we're still shooting for being able to customize SOS by end of the year.

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  • We're starting into December.  Is this still on track for the end of this year?

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  • We are almost at the end of the year.  Is there an update to this project?

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  •  

    Sorry Ken. We've started building the ability to customize but it won't be ready by end of the year.

    I don't know if this will help you at all. It is possible to host the download links directly on your own web page, which of course is entirely custom and branded by you.

    The download links can be found in this article. They will always fetch the latest versions.

    https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212724643

    Apologies again for the delay.

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  • Really want this too.

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  • Is there any development in the ability to customise SOS? Do we have a timescale yet?

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  • Is there any update on this feature?

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  • All, our current schedule is rolling out this feature before end of June.

    Thanks for your patience. For SOS, custom branding + ability to elevate to admin privilege are the two priority items we're working on.

    Phil

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  • Is there a current update on the status of the White-label Branding?  We are a month and a half away from the end of June.

     

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  • All,

    Elevate to admin privilege rolled out last month.

    We're a bit delayed in our multi-monitor feature, which will now roll out at end of June. Branding comes after that, so branding is delayed as well. Probably looking at end of September.

    Sorry all. We know branding is critical for those of you who need it. We will try to pull in the schedule however we can.

    Phil

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  • Is there any new updates the branding schedule?

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  • Ken,

    I would say before the end of Sep we will release next version of the endpoints, by that time SOS will support branding.

    Vans

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  • Is the White-label Branding still on track for this month?

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  • I sure hope Splashtop keeps there word,  If not the new year of service we just renewed based on this implied promise by end of September will make us here Chesnet PC go elsewhere.  Splashtop is great but giving hope for something you know you will not deliver is a lie and with that said what else our you guys lying about "SECURITY"?????????????

     

    WHATS BEEN 2 YEARS NOW???????

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