Multiple techs on 1 system.

Allow multiple techs to work simultaneously on the same system.

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7 commenti
  • @splashtop@tigerguppy.com,

    This is not planned yet. 

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  • Because this is not allowed our only option is to go with Teamviewer

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  • This is a HUGE drawback to using Splashtop for a primary solution as a technician.

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  • This is needed by our company as well.  This is holding us back a bit and causing us to still use goto.

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  • All,

    We're in the final testing phase of this feature. It will be rolled out within 3 weeks (available to users of the SOS and Splashtop Remote Support - Plus products).

    We appreciate your patience. It's been a long time in coming partly due to the architectural changes needed to the streamer software and to our servers.

    2 techs will be able to remote into the same computer at the same time. Both will have control. We've generally heard 2 techs will be sufficient. Please let us know the use case if you frequently need more than 2.

    Cheers,
    Phil

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  • Excellent!  I did find the topic on another page that said it was coming soon after I posted my previous comment.  Thanks for the follow up!

    ker-b

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  • Cool. Looking forward to your feedback once the feature's live.

    Phil

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