Bulk modify/remove computers in web console

It would save hours to be able to change the settings on multiple client computers at the same time. For example, move computers to another group, remove a computer account, etc.

As it stands, it takes at least 2-clicks per computer to make any change. I have 100 computers at one client location that are wiped and rebuilt each year, leaving me with 100 devices x 2 clicks each to remove the old Splashtop computer accounts from the web console. This is not my only client like this. Add in clients that refresh their office computers -taking the old ones out, bringing new ones in- and at least every four years I'm removing EVERY old computer account from the web console (x2 clicks). 

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  • @Drew,

    I think it makes sense and I have forwarded this to the development team. We will keep you updated.

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  • @Drew,

    Under Management / Grouping tab on the web portal, you could bulk move computers between groups.

    We are considering add the ability to delete a bunch of computers at one time.

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  • Hi Support, any progress on this one?  Needing to bulk delete devices now...

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  • @Jono,

    Sorry but we haven't designed this feature yet. We're working on a few key enhancements (auto update, remote reboot, etc.) that will roll out in Q3. So we may not be able to design something for bulk delete until Q4.

    Let me understand your scenario a bit more, to help us do the right design. Would you delete a whole group of computers at a time? Or would you cherry-pick random computers from different groups to delete?

    Thanks,
    Phil

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  • Thanks Phil,

    Cherry-pick for sure...example, as we replace a batch of computers for a client, I'd like to remove those without deleting the entire group.  And every now and then we do a cleanup and delete old devices across multiple groups, so cherry-picking from different groups would be a must.

    Cheers and look forward to the auto update & remote reboot enhancements in Q3!

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  • Thanks Jono. That's very helpful. We'll design with that in mind.

    We hope to roll out auto streamer update in 2 months, then remote reboot shortly after that!

    Cheers,
    Phil

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  • So are there any updates to the ability to make a selection of different computers and do something to them all?

    When you add over 400 computers to the "default" group, and have to move them to their proper group...one at a time.... That's a horribly painful thing...

     

    Perhaps there is a solution to this already and I've just missed it...

     

    (update) I found that this is possible now...

    Selecting MANAGEMENT, then GROUPING, then selecting the edit (gear) for the group you want to add to.... you can then multiple select computers for that group.

     

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  • Bryan,

    Sorry for the late reply. Thanks for finding and posting the solution!

    Just FYI for all, here's a brief support article on grouping capabilities for the Splashtop Remote Support product:

    https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725363-How-do-I-group-my-users-and-computers-Splashtop-Remote-Support-only-

    Phil

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