The issue has been fixed and the log-in (at web portal, apps and the streamer) should work now.
Really sorry for the inconvenience and once there is any update, I will keep you posted.
martin
Same here
0
Joshua Yabo
Me too :-(
0
Chris.M
Getting this too on my MacBook and iOS devices.
0
Support
(Modificato )
@all,
Sorry for the issue. We are looking into this. I will keep you updated here.
0
martin
Any updates or timescales as we use this to support our customers and currently have our support staff sitting around unable to help anyone? Our customers also use it for accessing their remote sites and we are getting calls from them too.
0
Aheide
(Modificato )
Still unable to log in here.
Edit: Never mind. It started working a minute after I posted this.
0
asistenta.remote
The login in Splashtop business works for now but we cannot connect to client computers (the message is "Wrong password Could not connect" even if the computer has no password
Commenti
@all,
The issue has been fixed and the log-in (at web portal, apps and the streamer) should work now.
Really sorry for the inconvenience and once there is any update, I will keep you posted.
Same here
Me too :-(
Getting this too on my MacBook and iOS devices.
@all,
Sorry for the issue. We are looking into this. I will keep you updated here.
Any updates or timescales as we use this to support our customers and currently have our support staff sitting around unable to help anyone? Our customers also use it for accessing their remote sites and we are getting calls from them too.
Still unable to log in here.
Edit: Never mind. It started working a minute after I posted this.
The login in Splashtop business works for now but we cannot connect to client computers (the message is "Wrong password Could not connect" even if the computer has no password
now is working
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