streamers going unavailable until updated?
I have a few hundred streamers under my support... predominantly on Macs.
around about the release time of a new streamer, I notice many of my computers are suddenly OFFLINE or unavailable in the Computer List
I would then have to get the individual client to SOS me onto the device, and by simply running CHECK FOR UPDATES, and installing the available streamer at the time. The machine name would re-appear in my Computer List.
is there something in the splashtop service that is deliberately logging out OLDER streamers? (forcing an update per say)
is there anyway to prevent this occurring?
its not practical to repair every one of my missing computers, until they need support, but then it relies on the enduser working with me and SOS (and not unattended)
Its nothing new, has happened since I joined splashtop, but I noticed a bulk of machines around about the time of the 220.127.116.11 streamer update going offline