unable to connect to Splashtop streamer
rod smith
have been using app for a year then a week ago it stopped connecting, the only way I can connect is to switch off wi-fi and hotspot to my iPhone talk talk supplied a new router which did not cure they sent an engineer and he coudnt find problem so looks like I will have to find another way to connect to my work computer
Commenti
@Rod,
We are aware of that TalkTalk provides a service that will block Splashtop service by default, can you contact TalkTalk regarding the issue, and have them whitelist our servers in the service, it then should work.
Thanks,
Vans
Obviously this is an old issue, but for anyone experiencing it, the quick & easy route to fixing it is this:
Any user with a TalkTalk broadband connection will probably be using a TalkTalk-supplied router, which will be hard-set to use TalkTalk's DNS -- which is where they block all remote access packets.
A different router with configurable DNS settings will work, but it's often easier just to set the DNS addresses on the Mac in System Prefs > Network > Advanced > DNS. You can use the Google addresses (8.8.8.8 & 8.8.4.4) or any others such as DNSWatch -- these will override the router's settings.
This is massively easier and less frustrating than interacting with TalkTalk on any level.
This was a life saver and fully agree. Now working from home and they were blocking this
Thank you!
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