Splashtop服务器/服务的防火墙和IP地址是什么?

关注

在某些网络环境中,防火墙可能会阻止与Splashtop服务器的通信,从而阻止Splashtop正常工作。

测试网络可访问性

您可以通过那些网络环境中运行Splashtop网络检查工具来确定是否是这种情况。只需使用要测试的网络上的设备浏览到www.splashtop.com/check

允许与Splashtop服务器通信

如果通信被阻止,请启用防火墙以允许与这些域双向通信:

  • (For global region) *.api.splashtop.com (* represents wildcard)
  • (For EU region) *.api.splashtop.eu (* represents wildcard)
  • (For both) *.relay.splashtop.com (* represents wildcard)
  • (For both) sn.splashtop.com (for endpoints auto-update)

需要打开端口443,包括SSL和非SSL流量

(How to find my service region info: Link.)

本地连接

如果两个设备都在同一网络上,则通过TCP端口6783-6785 (默认设置)进行点对点通信。对于紧密的防火墙,可能需要在内部(而不是在外部)允许这些TCP端口。

Splashtop服务器的IP地址

Splashtop servers reside in data centers hosted by multiple renowned cloud service providers. The servers' IP addresses are dynamically allocated and change over time. Therefore, it is not really practical to configure your firewall exceptions using IP addresses. The list of IP addresses is long, and they may change from time-to-time. The best way is to configure your firewall exceptions using the wildcard domains above.

如果确实需要Splashtop API服务器的IP地址,则可以使用以下命令来查找当前IP地址:

Global region

  • nslookup ca-st2.api.splashtop.com
  • nslookup oregon-st2.api.splashtop.com
  • nslookup ca-st2-relay.api.splashtop.com
  • nslookup oregon-st2-relay.api.splashtop.com
  • nslookup cn-st2-relay.api.splashtop.com
  • nslookup st-lookup.api.splashtop.com

EU region

  • nslookup st-v3.api.splashtop.eu
  • nslookup st-relay-v3.api.splashtop.eu
  • nslookup st-lookup.api.splashtop.com

(How to find my service region info: Link.)

如果您需要Splashtop中继服务器的IP地址,请联系我们的支持团队。

Splashtop终端的下载和自动更新服务器的IP地址

Splashtop利用由AWS(Amazon Web Services)托管的Cloudfront服务托管Splashtop Business和Splashtop Streamer安装程序。如果您需要确保下载和自动更新工作不受阻碍,请按照AWS提供的以下说明查找IP地址:
https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/LocationsOfEdgeServers.html

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