Zebra 裝置的遠端控制

Support

2025年01月20日 07:44

Splashtop Streamer 和 Splashtop SOS 支援遠端控制 Zebra裝置，需要執行一些步驟才能啟用。請按照以下說明來啟用它。

1. 先決條件

1.1 檢查裝置的系統相容性

請至裝置的設定>關於手機> SW 組件，然後檢查 MX 區段，MXMF 必須為 8.3 或更高版本才有遠端控制功能

1.2. 從 Play Store 下載並安裝 Zebra 附加元件

https://play.google.com/store/apps/details?id=com.splashtop.streamer.addon.zebra

或直接在此處下載 apk：https://download.splashtop.com/addon/addon_zebra.apk

2. 遠端控制

完成先決條件後，您可能需要檢查版號：

如果你的 apk 版本高於 v3.0.4，遠端控制會自動開啟
否則，您需要使用以下的方法 2.1 或方法 2.2 啟用遠端控制。

2.1. 透過 MDM/EMM

1）OEM 配置

如果您的 MDM / EMM 支援 OEM Config，則可進行以下配置以啟用遠端控制：

實用連結：

Allow “Service Binding Action”
Allow Service Identifier: com.zebra.eventinjectionservice
Allow “Service Caller Action”, service identifier: com.zebra.eventinjectionservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
MIICLTCCAZagAwIBAgIETPiZczANBgkqhkiG9w0BAQUFADBaMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMCAXDTEwMTIwMzA3MTcwN1oYDzMwMDkwNDA1MDcxNzA3WjBaMQswCQYDVQQGEwJVUzELMAkGA1UECBMCQ0ExETAPBgNVBAcTCFNhbiBKb3NlMRcwFQYDVQQKEw5TcGxhc2h0b3AgSW5jLjESMBAGA1UEAxMJU3BsYXNodG9wMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQClZfjONz3Vr2IDexLFln9IPaLLCf/KCF1WDeCcOLV4fOkq0QBD+monayIDENquBIqA4xUl2cbr9UXWKFqtf3Ra9fEu3YaqepXw0lAaBnnd7VWuSFUSQgDMIqXjSw8Co/MCd5rEdRS5/wcQGsVj+yBdQAIoh17F6plsnsYSC6hy7QIDAQABMA0GCSqGSIb3DQEBBQUAA4GBAIMtZe/pccKHfD5PUdBZ94Sm7FyNFBYtz5GPfDN4DqIem8gdkPp/0ij7qtAF4Eh//IWPA1uv/TzfBG4lx4kR3s6Yb1wAsYBzIGhyyiS+VsER5ltwKokBAjNoDuU6GRhPlFK0WFWnwb34ZigOh50MlVNGkEYzS2wnElrwLWJcdEUI

Allow “Service Binding Action”
Allow Service Identifier: com.zebra.remotedisplayservice
Allow “Service Caller Action”, service identifier: com.zebra.remotedisplayservice
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature:
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

Allow “Service Caller Action”, service identifier: content://oem_info/oem.zebra.secure/build_serial
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature: 
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

Allow “Service Caller Action”, service identifier: content://oem_info/wan/imei
Allow Caller package: com.splashtop.streamer.addon.zebra
Allow Caller signature: 
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

2）XML 配置

如果 MDM / EMM 支援 XML Config，則可進行以下配置以啟用遠端控制：

實用連結：

<wap-provisioningdoc>
  <!--SettingID=16-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <!--SettingID=17-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=18-->
    <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
  </characteristic>
  <!--SettingID=19-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.remotedisplayservice" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=14-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="content://oem_info/oem.zebra.secure/build_serial" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <!--SettingID=15-->
  <characteristic version="10.0" type="AccessMgr">
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="content://oem_info/wan/imei" />
    <parm name="CallerPackageName" value="com.splashtop.streamer.addon.zebra" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>

2.2 透過 StageNow

在裝置上開啟 StageNow 應用程式，然後掃描 PDF 附件中的所有 QR：

zebra_remote_control.pdf：啟用遠端控制，需要 MX 8.3 或更高版本
zebra_others.pdf：啟用其他功能，例如獲取需要 MX 9.3或更高版本的裝置序列號

如果您的組織中有 MDM 軟體，StageNow 支援透過 MDM 推送設定檔到裝置 (請聯繫您的 IT 管理員)

成功上載設定檔後，您應該會看到這樣的畫面。

2.3. 關於 Zebra 裝置零接觸的提示

如果您想完成零接觸 (避免遠端進入裝置時顯示的敏感資訊)，且您的 Android 作業系統是 10+，您必須將附加元件升級到最新版本，並授與重疊權限。您可以使用以下的方法 1 或方法 2 來執行此操作：

1) 在裝置設定上手動授與權限。

2) 使用 MDM

AirWatch：
- 裝置 -> 設定檔和資源 -> 權限 -> 全部授與