What’s New in v3.5.6.0: released 3/28/2023
- Background Actions
- A new set of tools including task manager and registry editor is now available for technicians to remotely support their customers. These tools feature a friendlier interface managing remote computers without needing technicians to connect into remote computers to run native applications.
- Device Redirection
- The feature has been upgraded to a new engine, making it compatible when connecting to Mac computers.
- Service Desk: “Run as admin” now enables technicians to elevate the system privilege while connecting to the support sessions on Windows computers.
- Streamer update can now be triggered in the computer details dialog window.
- Support searching computers by IP (WAN/LAN) in the computer list.
- In-session: added menu options to enable/disable clipboard sync from the toolbar.
- Lock Keyboard & Mouse, Blank Screen cannot be toggled from the session toolbar if the computer's settings are configured in Preference Policies.
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Security improvements.
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Various bug fixes.