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Knowledge base

  • Getting Started

    General Overview & Setup Tutorials

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    Account Info, Security, & Billing

  • Usage & Deployment

    Find out more about popular features, best practices, and deployment options.

  • Troubleshooting

    Explore common questions and troubleshooting tips.

  • Official Announcements

    New features, fixes, and other important announcements.

Promoted articles

  • Splashtop Installation Instructions

    Set up Splashtop in 3 steps Install the Busine...

  • How to Set Up Splashtop Remote Support Premium: 1-to-Many Actions

    Setting up 1-to-Many Actions To use 1-to-Many A...

  • Status of Splashtop Services

    You can check the live status of Splashtop serv...

  • Password Requirement

    When creating a password for the first time or ...

  • WEB APP

    Web App is a feature that allows you to initiat...

  • REMOTE PRINT

    With remote print, you can print files that are...

  • Super Admin

    This feature is available for: Business Access...

  • Command-line parameters to silently install your deployable Splashtop Streamer

    Note: Deployable Streamer is a feature availabl...

  • Download Splashtop Streamer for Linux

    Please download the package for the supported L...

  • Introduction to Splashtop Connector

    Splashtop Connector allows users to connect to ...

  • Splashtop Connector Releases

    Here is the release history of Splashtop Connec...

  • Use Chromebook to access your remote computer

    If you would like to use Chromebook to access y...

  • Search Computer Notes

    One of our highly requested features is now ava...

  • MacOS 10.15 Catalina/ 11 Big Sur, additional Security and Privacy requirements for Mac Streamer and Mac Business App

      Apple released macOS 10.15 Catalina on Octobe...

  • Manually Create the Splashtop PDF Remote Printer

    Before you manually create a static Splashtop P...

  • Best fit to client computer does not work with 2560x1080 or higher resolution?

      In the Splashtop Business app, the highest re...

  • Spinning circle or green screen when trying to access a remote computer?

    If you are experiencing a spinning circle or a ...

  • Getting an error when trying to chat in a SOS session?

    When trying to utilize the chat feature in an a...

  • Why doesn't my mouse and keyboard work during a remote session? (Windows, Mac)

    Often times users may run into an issue where t...

  • Manual Uninstall and Reinstall of Splashtop Applications (Business App and Streamer App)

    There may be situations where you may need to m...

  • Splashtop Business app for Windows v3.5.4.0 - released

    What’s New in v3.5.4.0: released 2/1/2023 Ser...

  • Splashtop Business app for Mac v3.5.4.0 - released

    What’s New in v3.5.4.0: released 2/1/2023 Ser...

  • Splashtop Business app for Linux - v3.5.0.0 released

    Splashtop Business app for Linux - v3.5.0.0 rel...

  • Splashtop Business App for iOS - v3.5.2.1 released

    What’s New in v3.5.2.1: released 9/1/2022 New...

  • Splashtop Streamer version v3.5.4.0 for Mac released

    What’s New in v3.5.4.0: released 2/1/2023 Sup...

  • Splashtop Streamer version v3.5.4.0 for Windows released

    What’s New in v3.5.4.0: released 2/1/2023 Sup...

  • Splashtop Streamer for Linux - v3.5.2.0 released

    Splashtop Streamer for Linux - v3.5.2.0 release...

  • Splashtop SOS for Mac - v3.5.4.0 released

    What’s New in v3.5.4.0: released 2/1/2023 Ser...

  • Splashtop SOS for Windows - v3.5.4.0 released

    What’s New in v3.5.4.0: released 2/1/2023 Su...

  • Splashtop Web Console Update - February 2, 2023

    What's new for February 2, 2023: Support new a...

  • TLS 1.2 Browser Compatibility

    By logging in my.splashtop.com/my.splashtop.eu,...

  • Is Splashtop affected by Apache Log4j?

    In response to your concerns regarding the remo...

  • Splashtop's Security, Government, Industry Compliance

    Our organization's compliance status for variou...

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