We are excited to share what we're working on next, a glimpse into the innovative features, enhancements, and milestones we have planned. This reflects our commitment to continuously improving and evolving our product to meet the needs of our users, stay ahead of industry trends, and deliver exceptional value. This year, our focus is on building our endpoint management capabilities, available through our Autonomous Endpoint Management Add-on. We will briefly walk you through the key initiatives and updates that will shape the product's future in the coming year.
- OS patch improvements for Windows
- Add OS patch category and severity so you can configure approval processes for each category as well as override capability for specified KB IDs.
- Software & OS patch for macOS
- Automate your macOS and third-party software patching for Macs with our AEM Add-on.
- Service Desk: Web chat
- Splashtop Enterprise: A web-based chat so end-users can instantly connect with their technicians right from within the browser.
- Visibility into critical vulnerabilities
- New capability to monitor critical vulnerabilities (CVEs and their known exploit status) across your system with minimal effort.
- Software inventory view
- Consolidated view of all software installed across your entire org.
- Additional software patch advancements
- Adding additional third-party apps throughout the year to our app library.
- Adding support for uploading and patching custom apps.
- EDR Integration
- EDR integration, powered by CrowdStrike, designed to monitor endpoints for vulnerabilities and threats
- CVE Summarization and Remediation
- Utilizing AI to both summarize found CVEs on your endpoints and suggestions for remediation.
- Script Library & Automations improvements
- Create an online repository to add and save commonly used scripts for automation and integrate automations into our endpoint policies.
- Remote Command improvements
- Improve the interactivity and compatibility of remote command.
- Web console UI refresh
- All Splashtop Users: Make navigation easier and enable new filtering functionalities.
- Session Transcript & Recording AI Summarization
- AI assisted summarization of both session transcripts and session recordings.
- Background Actions Improvements
- Enable technicians to have a richer set of troubleshooting tools during attended sessions, without taking over the end users' computers.
- AI Script Generation
- Utilize an AI assistant to help quickly draft custom scripts.
- Anomalies Detection
- Leveraging AI to parse user logs to find anomalies and suggest/automate remediation.
- Digital Human - AI assistant chatbot
- An AI assistant to help with onboarding, 24/7 support, and making the best of your Splashtop experience!
Read more about all our major product accomplishments in 2024:
https://www.splashtop.com/blog/recap-2024
Read more about all our major product accomplishments in 2023: https://www.splashtop.com/blog/splashtop-new-features-2023