Web App

Web App is a feature that allows you to initiate connections from your browser to your remote computers. No installation is needed on your local computer!

This feature is now available on Splashtop Enterprise, Splashtop SOS Basic, Splashtop SOS+, Splashtop Business Access Solo, Pro, Performance and Splashtop Remote Support Premium. In the coming months, we will be rolling out this feature to our other non-legacy products. Stay tuned for more information!

Note: This feature is not supported on Streamers running on Windows 7

Getting started

The Web App setting is configurable by the team owner only. To enable it, click the Management tab, then Settings.

mangement_tab_settings4_en-us.png

Toggle the option of the Web app based on your needs for attended or unattended connections.

Enterprise Team Setting:
web-app3_en-us.png
*Currently, web app attended connections for Enterprise are only available via the Service Desk tab. Enterprise does not support SOS web app attended connections. To access the web app, please use the following URL: https://my.splashtop.com/w/web_client/XXXXXXXXX?type=sos_code (replace "XXXXXXXXX" with SOS Code)

SOS+ Team settings:
SOS%2Bweb_app_en-us.pngsos%2Bweb_app2_en-us.png

Supported client browsers

 

 Windows

macOS

iOS

Android

ChromeOS

Linux
(Ubuntu, Fedora)

Chrome

Firefox

Edge

Brave

-

Opera

-

Safari

NA

NA

NA

NA

IE (11 & before)

NA

NA

NA

NA

NA

Others (Vivaldi, LT browser)

-

-

-

-

-


How to use the Web app? 

1. Log in to my.splashtop.com/ my.splashtop.eu with your Splashtop account.

2. At the top of the page, click the "Computers" tab to view your computer list.

3. Navigate to the computer you want to connect to and click Connect.PCP_connect_en-us.png4. A popup appears and let you choose which connection method you prefer. To use the Web App, please click on Connect button and click "From the Web App in this browser" hyperlink: Web_app_-_connection.png

5. Connection established!session_en-us.png

In-session features

Web app provides a limited experience of Splashtop features, here's the toolbar setting available: 

disconnect_en-us.png Disconnect

Next_monitor_en-us.png Next monitor

view_option_en-us.png Zoom options, Frame rate setting, Show remote cursor
*Hint* You can also use CTRL + Scroll to zoom in and out

full_screen_en-us.png Full screen

task_manager_en-us.png Task manager (Control-Alt-Delete)

hide_toolbar_en-us.pngHide toolbar

restore_toolbar_en-us.pngThis small horizontal bar at the top center restores the hidden toolbar

  • Audio and remoting into android devices are also supported now!
  • Copy & Paste (between local/remote computer) is not yet supported at this time.

Security

Web app follows the security settings on streamers such as OS credentials, security code, and request permissions.

 

Note: 

While you already have a web app session, you can only establish multiple sessions from the same web browser. Each additional remote session initiated from the same web browser will appear in its own tab. 

This means that if you already have session(s) from one web browser and attempt to start another session either from a separate incognito web browser, another web browser, or native Business App on the same machine, you will still receive a connection error. 

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