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  1. Splashtop Business - Support
  2. Usage & Deployment

Usage & Deployment

Find out more about popular features, best practices, and deployment options.

Popular Features
  • REMOTE PRINT
  • VOICE CALL
  • SESSION NOTES
  • VIEW-ONLY MODE
  • MULTI-MONITOR
  • FILE TRANSFER
See all 13 articles
User & Device Management
  • OOBE Instruction
  • Got a new phone and lost two-step verification codes?
  • Got a new computer?
  • Why can't I see my groups? How to allow members to see groups
  • How do I check the local IP address of a computer?
  • What do I do if my remote computer is offline?
See all 21 articles
Streamer Deployment
  • Command-line parameters to silently install your deployable Splashtop Streamer
  • How to Add Registry Keys
  • How to quickly access & copy your deployment streamer link
  • Use software generated UUID
  • Deployment Streamer Download Failed Error
  • Streamer installs in Chinese when deploying by Group Policy (GPO)
See all 24 articles
Splashtop SOS
  • Splashtop SOS permission settings on Mac OS
  • Splashtop AR
  • Why is my technician's computer list empty? (SOS + Computers | SRS Premium + SOS | SBA Pro + SOS)
  • Technician Manager - Allow SOS technician to invite/manage technicians
  • Region selection - Splashtop SOS app for mobile devices
  • Can I switch users with SOS?
See all 25 articles
Splashtop Enterprise (Including Remote Labs)
  • IP Restriction
  • Service Desk: SOS Call
  • SIEM Logging
  • Service Desk: Special cases
  • Service Desk console and general usage
  • Service Desk
See all 13 articles
Connection
  • Set Computer to Never Sleep
  • How do I check if a session was a direct connection (local connection) or a remote connection?
  • User Guide for the WoL Checking Tool
  • Enable hardware acceleration on Splashtop Business app
  • Enable hardware acceleration on Splashtop Streamer
  • Enabling Direct connection (Local Connections)
See all 20 articles
Access Android devices
  • Zero touch deployment of Streamer on Zebra devices with AirWatch Wakespace ONE UEM
  • Zero touch deployment of Streamer on Samsung devices with AirWatch Wakespace ONE UEM
  • How to uninstall the Samsung Add-On
  • Why I received "Start recording or casting with Streamer?" message after already allowing it?
  • Remote control of ChromeBook device
  • Push and Configure Splashtop Streamer and Addon with Microsoft Intune
See all 20 articles
Support for Linux OS
  • Download Splashtop Streamer for Linux
  • Linux feature list
  • Linux FAQs
  • Download Splashtop Business app for Linux
  • (BETA) Download Splashtop SOS for Linux
Gestures & Keyboard
  • Copy/Paste Not Working on Windows
  • Keyboard Shortcuts
  • Mapping the Ctrl key to Cmd/Win key on Chromebook devices
  • Why is the keyboard not typing correctly? How do I change the keyboard mapping?
  • Remote Stylus & Apple Pencil (Windows/iOS)
  • Input Method on Android devices
See all 19 articles
RMM Partners
  • Addigy
  • Atera
  • Datto/Autotask
  • Naverisk
  • NinjaRMM
  • SyncroMSP Integration
See all 7 articles
Add-Ons
  • How to request for Bitdefender exclusions?
  • How to Set-Up Bitdefender Endpoint Security Tool Antimalware
Splashtop Connector
  • Introduction to Splashtop Connector
  • Splashtop Connector Releases
  • Splashtop Connector FAQ
  • How to create RDP profiles?
  • Convert recordings to video files
  • Import and export profiles
See all 7 articles
Miscellaneous
  • MacOS 10.15 Catalina/ 11 Big Sur, additional Security and Privacy requirements for Mac Streamer and Mac Business App
  • Adding multiple accounts to the Business App
  • Session Indicator - Persistent Banner & Pop-up
  • How do I update the business app?
  • Can't establish multiple sessions on different devices
  • Virtual Audio Device
See all 22 articles

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