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  1. Splashtop Business - Support
  2. Usage & Deployment

Usage & Deployment

Find out more about popular features, best practices, and deployment options.

Popular Features
  • Web App
  • Remote Print
  • What we're working on next (Roadmap)
  • Virtual display
  • Cloud Session Recording
  • Voice Call
See all 17 articles
User & Device Management
  • Super Admin
  • Device Authentication- Mac Address Whitelisting
  • Splashtop Team Settings
  • New UI for Team Settings (Coming Soon)
  • Audio Quality and Configurations
  • Export User or Group-based Access Permissions
See all 28 articles
Streamer Deployment
  • Command-line parameters to silently install your deployable Splashtop Streamer
  • How to get a PKG file for Microsoft Intune from Mac OS DMG file
  • Splashtop Streamer: Deployed vs. Login
  • How does Streamer pick a display language
  • Splashtop Streamer permission settings on Mac OS
  • How to Add Registry Keys
See all 27 articles
Splashtop SOS
  • Splashtop SOS permission settings on Mac OS
  • What to do if your technician's computer list is empty
  • Technician Manager - Allow SOS technician to invite/manage technicians
  • Region selection - Splashtop SOS app for mobile devices
  • Can I switch users with SOS?
  • Connecting with Admin Rights
See all 24 articles
Splashtop Enterprise (Including Remote Labs)
  • Service Desk: Web Support Form
  • Splashtop Open APIs
  • Service Desk: Session Transcript
  • IP Restriction
  • Service Desk: SOS Call
  • SIEM Logging
See all 17 articles
Splashtop Premium Features
  • 1-to-Many Actions
  • Background Actions
  • Configurable Alerts (Alert Profiles)
  • Event Logs
  • Remote Command
  • System Inventory
See all 7 articles
Connection
  • Enable end to end (QUIC) connection
  • Can I have the remote session stay connected while switching apps on a iOS device?
  • Splashtop SOS closing/crashing immediately on MacOS
  • Set Computer to Never Sleep
  • How do I check if a session was a direct connection (local connection) or a remote connection?
  • User Guide for the WoL Checking Tool
See all 21 articles
Access Android Devices
  • How to use Android device info as streamer default name
  • Android streamer Deployment with Zebra StageNow
  • A Quick guide to accessing Android devices
  • How to access Android devices with Splashtop SOS?
  • How to access Android devices with Splashtop Remote Support - Premium?
  • Push and configure Splashtop SOS with AirWatch Workspace ONE UEM
See all 24 articles
Support for Linux OS
  • Download Splashtop Streamer for Linux
  • Linux feature list
  • Linux FAQs
  • Download Splashtop Business app for Linux
  • (BETA) Download Splashtop SOS for Linux
Gestures & Keyboard
  • Copy/Paste Not Working on Windows
  • Keyboard Shortcuts
  • How to re-calibrate your keyboard via keyboard mapping
  • Remote Stylus & Apple Pencil (Windows/iOS/Andriod)
  • Input Method on Android devices
  • Splashtop Business App - Supported Shortcuts/Hotkeys
See all 18 articles
RMM Partners
  • Addigy
  • Atera
  • Datto/Autotask
  • Naverisk
  • NinjaOne
  • SyncroMSP Integration
See all 7 articles
Add-Ons
  • How to request for Bitdefender exclusions?
  • How to Set-Up Bitdefender Endpoint Security Tool Antimalware
Splashtop Connector
  • Introduction to Splashtop Connector
  • Splashtop Connector Releases
  • Splashtop Connector FAQ
  • How to create RDP profiles?
  • How to create VNC profiles?
  • Support RDP connections with F5 Big-IP Load Traffic Manager
See all 13 articles
Support for Chromebook
  • Use Chromebook to access your remote computer
  • Use Splashtop Streamer to Remote View Your Chromebook
  • Use Splashtop SOS to Remote View Chromebooks
  • Chromebook FAQ
  • Chromebook Limitations
  • Android app- Mapping the Ctrl key to Cmd/Win key on Chromebook devices
Splashtop Antivirus powered by Bitdefender
  • Splashtop Antivirus - In-Policy Exclusion
  • Splashtop Antivirus - System Requirements
  • Splashtop Antivirus - How to Subscribe
  • Splashtop Antivirus - Getting Started
  • Splashtop Antivirus - Policy Settings
  • Splashtop Antivirus - FAQ
See all 9 articles
Miscellaneous
  • Computer Notes
  • MacOS 10.15 Catalina/ 11 Big Sur, additional Security and Privacy requirements for Mac Streamer and Mac Business App
  • Splashtop Software Updater released note
  • How to use winget to install and manage Splashtop applications
  • File Transfer Session and Remote Command Session Indicator
  • How do I check if an Admin removed a computer from the team?
See all 27 articles

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