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  1. Splashtop Business - Support
  2. Usage & Deployment

Usage & Deployment

Find out more about popular features, best practices, and deployment options.

Popular Features
  • Web App
  • Remote Print
  • What we're working on next (Roadmap)
  • Patching with Splashtop
  • Quick start guide - use Postman to inquiry Splashtop open API
  • Android Business app run in Picture-in-picture mode
See all 21 articles
User & Device Management
  • How to resolve "the app you are trying to install is not a Microsoft-verified app windows"
  • How to disable and enable the Sleep mode in Mac devices
  • Super Admin
  • How to set up Request Permission to Connect for RDP Terminal Sessions
  • Allowing Users to Belong to Multiple Groups Simultaneously
  • Endpoint Policies
See all 33 articles
Streamer Deployment
  • Command-line parameters to silently install your deployable Splashtop Streamer
  • Access Code to Install Streamer
  • Deploy using PDQ with EXE file
  • How to get a PKG file for Microsoft Intune from Mac OS DMG file
  • Splashtop Streamer: Deployed vs. Login
  • How does Streamer pick a display language
See all 28 articles
Splashtop SOS
  • Comparison of Legacy and New UI in Splashtop SOS
  • SOS Global invitation template
  • Splashtop SOS - Region selection
  • How to enable attended permission on SOS+
  • What to do if your technician's computer list is empty
  • Technician Manager - Allow SOS technician to invite/manage technicians
See all 27 articles
Splashtop Enterprise (Including Remote Labs)
  • Setup SIEM with Rapid7 insightIDR
  • Service Desk: Pin Code Widget
  • Service Desk: Surveys
  • Splashtop Open API - Rename computer
  • Service Desk: Web Support Form
  • Splashtop Open APIs
See all 21 articles
Endpoint Management Features
  • 1-to-Many Actions
  • Alert Profiles: Smart Actions
  • Background Actions
  • Computer Inventory
  • Configurable Alerts (Alert Profiles)
  • Credential Management
See all 13 articles
Connection
  • Enable end to end (QUIC) connection
  • Can I have the remote session stay connected while switching apps on a iOS device?
  • Splashtop SOS closing/crashing immediately on MacOS
  • Set Computer to Never Sleep
  • How do I check if a session was a direct connection (local connection) or a remote connection?
  • User Guide for the WoL Checking Tool
See all 20 articles
Access Android Devices
  • Pixel devices with Android OS Versions 14 and Above Update
  • Enable remote control for Android 15 Samsung devices via OEMconfig
  • A Quick guide to accessing Android devices
  • How to access Android devices with Splashtop SOS? (Attended Access)
  • How to access Android devices with Splashtop Remote Support - Premium? (Unattended Access)
  • Push and configure Splashtop SOS with AirWatch Workspace ONE UEM
See all 25 articles
Support for Linux OS
  • Download Splashtop Streamer for Linux
  • Linux feature list
  • Linux FAQs
  • Download Splashtop Business app for Linux
  • (BETA) Download Splashtop SOS for Linux
Gestures & Keyboard
  • Copy/Paste Not Working on Windows
  • Keyboard Shortcuts
  • How to re-calibrate your keyboard via keyboard mapping
  • Remote Stylus & Apple Pencil (Windows/iOS/Android)
  • Input Method on Android devices
  • Splashtop Business App - Supported Shortcuts/Hotkeys
See all 18 articles
RMM Partners
  • Kace
  • HaloITSM/ PSA Integration
  • HaloITSM
  • How to check for updates in Splashtop RMM
  • How to enable legacy mode on the Splashtop RMM Application
  • Addigy
See all 13 articles
Add-Ons
  • How to request for Bitdefender exclusions?
  • WATERMARK
  • How to Set-Up Bitdefender Endpoint Security Tool Antimalware
Splashtop Connector
  • Introduction to Splashtop Connector
  • Splashtop Connector Releases
  • SSH FAQ
  • Splashtop Connector FAQ
  • How to create RDP profiles?
  • How to create VNC profiles?
See all 17 articles
Support for Chromebook
  • Use Chromebook to access your remote computer
  • Use Splashtop Streamer to Remote View Your Chromebook
  • Use Splashtop SOS to Remote View Chromebooks
  • Chromebook FAQ
  • Chromebook Limitations
  • Android app- Mapping the Ctrl key to Cmd/Win key on Chromebook devices
Splashtop Antivirus powered by Bitdefender
  • Splashtop Antivirus - How to Subscribe
  • Splashtop Antivirus - Getting Started
  • Splashtop Antivirus - System Requirements
  • Splashtop Antivirus - Policy Settings
  • Splashtop Antivirus - FAQ
  • Splashtop Antivirus - In-Policy Exclusion
See all 9 articles
Miscellaneous
  • How to allow remote access on macOS
  • Computer Notes
  • Experimental Features
  • Web Console - Supported Shortcuts/Hotkeys
  • Splashtop Software Updater released note
  • How to use winget to install and manage Splashtop applications
See all 31 articles

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