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  1. Splashtop Business - Support
  2. Usage & Deployment

Usage & Deployment

Find out more about popular features, best practices, and deployment options.

Popular Features
  • WEB APP
  • REMOTE PRINT
  • VOICE CALL
  • SESSION NOTES
  • VIEW-ONLY MODE
  • MULTI-MONITOR
See all 14 articles
User & Device Management
  • Super Admin
  • New UI for Team Settings (Coming Soon)
  • Audio Quality and Configurations
  • Export User or Group-based Access Permissions
  • Preference Policy
  • Streamer is offline - How to Restart Splashtop Streamer Service
See all 27 articles
Streamer Deployment
  • Command-line parameters to silently install your deployable Splashtop Streamer
  • How does Streamer pick a display language
  • Splashtop Streamer permission settings on Mac OS
  • How to Add Registry Keys
  • How to quickly access & copy your deployment streamer link
  • Use software generated UUID
See all 26 articles
Splashtop SOS
  • Splashtop SOS permission settings on Mac OS
  • Splashtop AR
  • Why is my technician's computer list empty? (SOS + Computers | SRS Premium + SOS | SBA Pro + SOS)
  • Technician Manager - Allow SOS technician to invite/manage technicians
  • Region selection - Splashtop SOS app for mobile devices
  • Can I switch users with SOS?
See all 25 articles
Splashtop Enterprise (Including Remote Labs)
  • Service Desk: Session Transcript
  • IP Restriction
  • Service Desk: SOS Call
  • SIEM Logging
  • Service Desk: Special cases
  • Service Desk console and general usage
See all 14 articles
Connection
  • Enable end to end (QUIC) connection
  • Can I have the remote session stay connected while switching apps on a iOS device?
  • Splashtop SOS closing/crashing immediately on MacOS
  • Set Computer to Never Sleep
  • How do I check if a session was a direct connection (local connection) or a remote connection?
  • User Guide for the WoL Checking Tool
See all 22 articles
Access Android devices
  • Android streamer Deployment with Zebra StageNow
  • Quick guide to accessing Android devices
  • How to access Android devices with Splashtop SOS?
  • How to access Android devices with Splashtop Remote Support - Premium?
  • Push and configure Splashtop SOS with AirWatch Workspace ONE UEM
  • Zero touch deployment of Streamer on Zebra devices with AirWatch Workspace ONE UEM
See all 22 articles
Support for Linux OS
  • Download Splashtop Streamer for Linux
  • Linux feature list
  • Linux FAQs
  • Download Splashtop Business app for Linux
  • (BETA) Download Splashtop SOS for Linux
Gestures & Keyboard
  • Copy/Paste Not Working on Windows
  • Keyboard Shortcuts
  • Why is the keyboard not typing correctly? How do I change the keyboard mapping?
  • Remote Stylus & Apple Pencil (Windows/iOS)
  • Input Method on Android devices
  • Splashtop Business App - Supported Shortcuts/Hotkeys
See all 18 articles
RMM Partners
  • Addigy
  • Atera
  • Datto/Autotask
  • Naverisk
  • NinjaRMM
  • SyncroMSP Integration
See all 7 articles
Add-Ons
  • How to request for Bitdefender exclusions?
  • How to Set-Up Bitdefender Endpoint Security Tool Antimalware
Splashtop Connector
  • Introduction to Splashtop Connector
  • Splashtop Connector Releases
  • Splashtop Connector FAQ
  • How to create RDP profiles?
  • How to transfer files between remote RDP computer and Mac/Windows Client?
  • How to Use Multi Monitor with Splashtop Connector
See all 13 articles
Support for Chromebook
  • Use Chromebook to access your remote computer
  • Use Splashtop Streamer to Remote View Your Chromebook
  • Use Splashtop SOS to Remote View Chromebooks
  • Chromebook FAQ
  • Chromebook Limitations
  • Android app- Mapping the Ctrl key to Cmd/Win key on Chromebook devices
Splashtop Antivirus powered by Bitdefender
  • Splashtop Antivirus - System Requirements
  • Splashtop Antivirus - How to Subscribe
  • Splashtop Antivirus - Getting Started
  • Splashtop Antivirus - Policy Settings
  • Splashtop Antivirus - FAQ
  • Info for Previous Bitdefender Integration Customers
Miscellaneous
  • Search Computer Notes
  • MacOS 10.15 Catalina/ 11 Big Sur, additional Security and Privacy requirements for Mac Streamer and Mac Business App
  • How to use winget to install and manage Splashtop applications
  • How do I check if an Admin removed a computer from the team?
  • Performance Options
  • Adding multiple accounts to the Business App
See all 25 articles

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