If you would like to remote into Android-supported Chromebooks using our unattended access subscription, you will need to install Splashtop Streamer through the Google Play Store and deploy Splashtop Streamer.
Check if your Chromebook supports Android apps: https://sites.google.com/a/chromium.org/dev/chromium-os/chrome-os-systems-supporting-android-apps?visit_id=637989291935175934-2202145617&rd=1
Plans supported:
Remote Support Premium: https://www.splashtop.com/remote-support
Enterprise: https://www.splashtop.com/enterprise
How to Install Splashtop Streamer for Android
If your Chromebook supports Android apps, you can install Splashtop Streamer from the Google Play Store.
https://play.google.com/store/apps/details?id=com.splashtop.streamer.csrs&hl=en&gl=US
After Installing the Splashtop Streamer app, click "Open".
Opening the Splashtop Streamer app for Chromebooks
You have just installed and opened the Splashtop Streamer app for you to remote access your Chromebook. Finish deploying and configuring the settings and the Chromebook can be remotely accessed.
When the app is open, you will see the screen to enter the deployment code. The deployment code is unique to your subscription and can be found on our web console.
Deployment code: https://my.splashtop.com/ > Management > Deployment > "Code"
Messages in yellow boxes are settings that need to be configured for technicians to remote in.
Accessibility
Display over other apps
Streamer Audio
Voice Call
File Transfer
Allow app to run in the background
After you configured all those settings, you are able to remote into your Chromebook when Splashtop Streamer is running and the Chromebook is on.