If you run into some issues when using Splashtop with Chromebook, have a look at our most frequently asked questions below to find some answers.
How to use Chromebook to remote control with Splashtop?
A: There are various ways to connect from a Chromebook with Splashtop. Here are all the basic information you need to get started with a Chromebook remote session: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360041209052-Use-Chromebook-to-access-your-remote-computer
A: Remote stylus feature is currently included in Splashtop Enterprise subscription and only available on Windows 10 and iPad. Please view below for the system requirements:
• Windows 10 or iPad iOS 13, Business App v220.127.116.11
• Windows 10 build 1809 and above, or Windows Server 2019, Splashtop Streamer v18.104.22.168
For more information regarding Remote Stylus, please check the article here: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360055551332-Remote-Stylus-Apple-Pencil-Windows-iOS-
Text mode is recommended for a better input experience so far, user can try to adjust the IME on Chromebook side by following the combination below for each input method.
１．Chromebook IME on client side：Japanese input（Japanese keyboard）+ Splashtop Keyboard setting: "Text mode"
２．Chromebook IME on client side：Japanese input（US keyboard）+ Splashtop keyboard setting: "Key mode"
Would Chromebook's Business app auto-upgrade itself?
A: It depends on which platform the Business app is downloaded from. Please check the platform's settings since Splashtop will not auto-upgrade itself.