With Tags, you can organize your computers by creating different tags for different groups of computers.
This new subgrouping will allow for your already grouped computers, to be sub divided even further into more "groups". This will allow for better organization, tracking and computer assignment via access permissions.
Supported Subscriptions:
- Splashtop Remote Access [Access Solo | Access Pro | Access Performance]
- Splashtop Remote Support [Support 10 | Support 300]
- Splashtop Enterprise
How to create and assign a Tag
To start, you will need to login our web portal my.splashtop.com
Once you are logged in, go to the left hand pane and select Management -> All Computers
You will be brought to the All Computers page, from here go to the computer you want to add a Tag on and click the Tag icon (below the Tag column).
After clicking the Tag icon, a popup window will appear. From here, you can create new Tags and/or select existing Tags. For creating a Tag, click the white box that says "Search or add tag", then type in the Tag name and click Create. This will create the Tag and add it to the remote computer.
(<, >, and ; are currently not supported tag names)
Once a Tag is added to a remote computer, the Tag icon will disappear and show the Tag name instead. In the future, you would just click on the Tag name to open the popup window for creating/adding more tags.
You can also customize/edit your Tags. If you click on the Tag icon/Tag name, you will see your existing/created Tags in the popup window. Click the 3 dots to the right of the Tag, then another popup will appear that will allow you to change the Tag name, delete the Tag, and change the Tag color.
After creating a Tag, you can use our Bulk action to attach or remove tags from your remote computers.
For this, you will be on the All Computers page -> Bulk select your computers on the left hand side -> Then click the Actions button above -> Manage tags
From here, a new window will popup. Start by clicking Selection action, then select if you want bulk Attach or Remove a Tag. Then click on Select tag, and select the Tag(s) you want to attach/remove. Finally, click Continue to execute the Attach/Removal.
How to use your new Tags
After creating and assigning Tags to your remote computers, you can now use those tags for assigning remote computers to your users via the Access Permissions.
For Access Permissions, go to Management -> Users (It will be below the All Computers page you were on earlier to create the Tags). Once on the Users page, click the 3 dots to the right of the user and click Access Permissions.
After clicking Access Permissions, you will see the Access Permissions window popup.
From here, select "Specific computers and computer groups" -> Then click on "Select tag".
Then you can either Search or click on a Tag on the list.
After selecting a Tag on the list, you will see the computers with that Tag appear on the Computer list.