Setting User Account Expiration for Temporary Access

Splashtop now lets team admins assign an expiration date to a user account. This is especially useful for:

• Providing temporary access to contractors or seasonal staff
• Granting short-term access for external vendors or partners

When the expiration date is reached, the account is automatically disabled, so access ends without manual cleanup.

How to Set an Expiration Date

When inviting a new user

1. Go to Management > Users > Invite via email...
2. Scroll to Account Expiration and select the desired date.

Note: Only users with the Member role can have an expiration date. Admins are excluded.

For existing users (single or bulk)

You can set or update an expiration date for existing Member users:

• Single user: Open the user profile → edit Account Expiration → save.
• Bulk update: Select multiple users with the Member role → choose Set Expiration Date.

Note: Only users with the Member role can have an expiration date. Admins are excluded.

What Happens After Expiration?

• The account status changes to Disabled.
• The user can no longer start remote sessions or log in to the Splashtop Business app.
• The account is not deleted. An admin can re-enable it at any time. If re-enabled, the prior expiration status is automatically cleared.

Important Notes

• Applies only to users with the Member role. Admin accounts cannot have an expiration date.
• The expiration date follows the Team’s time zone.
• The earliest selectable date is today. Accounts expire at 23:59:59 on the chosen date.