User & Device Management
- OOBE Instruction
- Got a new phone and lost two-step verification codes?
- Got a new computer?
- Why can't I see my groups? How to allow members to see groups
- How do I check the local and public IP addresses of a computer?
- What do I do if my remote computer is offline?
- How to remove a user/technician from my team?
- Business App Filters
- How do I connect to my computers from the web console?
- What can I do in the Splashtop web console?
- How to add/invite users/technicians to be a part of my Splashtop service?
- Why Can't I See My Computer? Enabling Access Permissions for Splashtop Business Access
- Why Can't I See My Computer? Enabling Access Permissions for Splashtop Remote Support, SOS+ and Enterprise
- How do I group my computers? (Splashtop Business Access only)
- How do I group my users and computers? (Splashtop Remote Support & SOS+ and Enterprise)
- Display logged-in user setting
- How to remove a computer from my account?
- How can I modify a computer's name in the computer list?
- Can I have a management-only owner (or admin) account?
- How do I give limited admin rights by setting a user as a group-specific admin?
- What alerts/notifications does Splashtop support?