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  1. Splashtop Business - Support
  2. Usage & Deployment
  3. User & Device Management

User & Device Management

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  • Super Admin
  • New UI for Team Settings (Coming Soon)
  • Audio Quality and Configurations
  • Export User or Group-based Access Permissions
  • Preference Policy
  • Streamer is offline - How to Restart Splashtop Streamer Service
  • OOBE Instruction
  • Got a new phone and lost two-step verification codes?
  • Got a new computer?
  • Why can't I see my groups? How to allow members to see groups
  • How do I check the local and public IP addresses of a computer?
  • What do I do if my remote computer is offline?
  • How to remove a user/technician from my team?
  • Business App Filters
  • How do I connect to my computers from the web console?
  • What can I do in the Splashtop web console?
  • How to add/invite users/technicians to be a part of my Splashtop service?
  • Why Can't I See My Computer? Enabling Access Permissions for Splashtop Business Access
  • Why Can't I See My Computer? Enabling Access Permissions for Splashtop Remote Support, SOS+ and Enterprise
  • How do I group my computers? (Splashtop Business Access only)
  • How do I group my users and computers? (Splashtop Remote Support & SOS+ and Enterprise)
  • Display logged-in user setting
  • How to delete/remove a computer from my account?
  • How can I modify a computer's name in the computer list?
  • Can I have a management-only owner (or admin) account?
  • How do I give limited admin rights by setting a user as a group-specific admin?
  • What alerts/notifications does Splashtop support?

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