Organize your users and computers into groups to simplify management and streamline access control.
You can assign access permissions individually by user or collectively by user group, making it easy to manage large teams or multiple departments.
Important Notes
User grouping and group-based access control are only available in non-legacy SKUs, and are not supported in Splashtop Business Access.
For more details, see the comparison between Splashtop Business Access and Remote Support products.
- Each user or computer can only belong to one group.
General
Group Computers
Create computer groups to simplify management. These groups will appear in both the Splashtop Business app and the web console, helping you stay organized and quickly locate the devices you manage.
Group Users
Group users to streamline access control. Set access permissions at the group level—any new user added to the group will automatically inherit those permissions, saving time and reducing errors.
Create a group
Create groups by logging into my.splashtop.com and navigating to Management > Grouping.
You can create 3 types of groups:
- User-only group
- Computer-only group
- User and computer group
A user-only group can only consist of users. Grouping users is useful for setting access permissions for multiple users at a time. It is also useful for automatically applying access permissions to a new user.
A computer-only group can only consist of computers. Grouping computers helps to organize a large computer list, for easier navigation. It can also make assigning access permissions easier. You can grant user access to a whole group of computers.
A user and computer group is a special group that is a shortcut for group-based access control. You can add both users and computers to this group. By default, all users in this group can access all computers in this group.
Add users or computers to the group
From the grouping page, use the gear icon to the right of the group to add users or computers. Multiple users or computers can be added at a time.
From the computer list page, use the gear icon to the right of each computer to assign that computer to a group, one computer at a time.
When inviting a user, you can optionally choose a user group. Upon accepting the invitation, the user will automatically be placed in that group and inherit the group's access permissions.
Edit group
From the grouping page, use the gear icon to the right of the group to edit the group properties. You can rename the group. You can also change a user-only group or computer-only group to a "user and computer" group.
Set access permissions
Access permissions are set on the Users page, under Management > Users.
You can set access permissions for a single user or a group of users.
Click on the gear icon to the right of a user or user group and choose "Access Permission."
You can then select any combination of computers and computer groups to be accessible by that user or user group.