Preference Policy

To create a new policy, log into your web console (my.splashtop.com or my.splashtop.eu), hover over Management, and click on Preference Policy in the drop-down menu. Then, click on Create Policy.

You will see the following screen if you have not created any policy yet.

If you have already created a policy, you will see the following screen instead.

Beside Name and Description, there are three major categories: General, Security, and Bandwidth Management.

Each of the three categories divide up into two boxes. The left box (Selected Options) contains the settings that you have added to your policy. The right box (Unselected Options) contains the settings that you can choose from to add to your policy.

You can also assign a group admin to your policy.

To add an item to your policy, click on the blue plus button. The selected item will then be moved to the left box of selected options.

Instead, if you want to remove an item from your policy, click on the red minus button. The selected item will be moved to the right box of unselected options.

After you have added an item to your policy, you can configure its value. Most of the items have binary values that you can toggle on or off. If the switch is greyed out, the value is set to off. Conversely, if the switch is blue, the value is set to on.

Initially, the item values are set to their default value. For example, the blank screen setting above is by default turned off.

If you are not sure about the function of an item, you can click on the angle bracket icon to display a concise description.

Bandwidth Management is a brand new tool that allows you to control bandwidth in terms of the parameters FPS and audio quality.

As for the items Maximum FPS Option and Maximum Audio Quality Option, if you select the highest value (Maximum FPS Option: "Ultra High", Maximum Audio Quality Option: Ultra High - 384k"), it will have the same effect as not adding these items to your policy at all: no bandwidth restrictions for your users.

Please note that if these settings are not available for your subscription in the first place (for example, Ultra High FPS is not available for Splashtop Business Access Legacy), configuring them in your policy will not have any effect (although you can see and modify them).

After you have created the policy, you can then add computers to it.

Directly click on Add Computer in the pop-up.

Alternatively, click on Add in the Preference Policy dashboard.

Select the computer or computer group you want to apply your policy to, and click on Save. Please also make sure that the Splashtop Streamer is updated to the latest version.

Please note that only Streamers running version 3.5.2.2 and above will be displayed in the list of computers that you can add to your policy.

Assigned computers will be marked by a new icon that indicates that they are part of a policy.

If you hover over that icon, the name of the policy will be displayed.